Shipping & Returns
Shipping Policy
US Shipping Only. We do not offer international shipping.
Standard/ Ground Order: Allow 2-3 business days for processing before order ships.
Estimated delivery time once shipped : 2-5 business days.*
* Shipping to Alaska, Hawaii, Puerto Rico and unincorporated territories of the United States can take additional 7 – 12 business days.
Any free shipping offered as a promotion will be shipped via Standard/ Ground shipping option.
We will send you a Shipping Confirmation email with a tracking number for your items once your items are shipped.
If you order multiple items, the items may ship separately.
Last Updated: 01/12/23
Return Policy
We hope you love our shirts, but if you don't, we will take care of you!
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. A picture may be requested of the items that you are returning.
To start a return, contact us at info@dblhky.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at info@dblhky.com.
Damages and issues
Please inspect your order upon reception and contact us within 5 days of receiving your order if the items are defective, damaged or if you receive the wrong items, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@dblhky.com.
Last Updated: 01/12/23